Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
Disappointed
on October 22, 2020
Posted by: Rich1975
Coffee make arrived today. I have been looking forward to it. Unboxed and ran through first cycle. Inserted a pod and that’s when it started having issues. Lights pulsate and brewer only brews an inch or two then all the lights go out. I wasted four pods hoping it was a pod issue. Same thing and worse. By the fourth pod I could get bit to light up or even start. Acts like there is a sort or some sort of power issue.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 23, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Supreme coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1
Almost DOA
on October 22, 2020
Posted by: ICED
Out of the box saw the power lights on during the initial cleanout Dfor approximately 20 seconds and now dead. Will not turn back on. JUNK
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 23, 2020
Thank you for reviewing your K-Supreme coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Posted by: Vjeanine
Verified Purchase:Yes
I moved and have very little counter space so my big keurig was taking up a lot of room. I saw this new one and it fits perfect and makes really good coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Very Disappointed - Doesn't Make Hot Coffee!
on October 22, 2020
Posted by: Blue Note
While I love the new design, this unit is a big fail. The coffee isn't hot! I measured the temperature on the new unit and on my old Keurig. Old = 180 degrees; New = 160 degrees. I should not have to put my coffee in the microwave to heat it up right after I take it off the brewer. 160 degree coffee is not hot - it's barely warm. Very disappointed!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 23, 2020
Hi and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your K-Supreme Coffee Maker. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. At your earliest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: sandra97
Verified Purchase:Yes
I love this new coffee maker. It’s so quiet and fast. I have had a Keurig for many years and this one is by far the best. Also priced very reasonably. Would most definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Makes good coffee
on October 20, 2020
Posted by: BillTampa
I recently purchased the K-Supreme coffee maker to replace my Keurig Classic that performed well for many years. The new K-Supreme makes the same tasting coffee, its quite a bit quieter and a little bit faster than my old machine. However, it seems to be much more cheaply made and doesn't have a clock that will turn the machine on at a certain time like the old one. It just doesn't seem as sturdy but it does make good coffee!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
Hi Bill, thank you for your review. We appreciate you sharing your feedback.
Written by a customer while visiting keurig.com
Posted by: jk4932
Verified Purchase:Yes
Without a doubt, this is my favorite Keurig Coffee Make. The coffee definitely has a more robust flavor from this Keurig Coffee Maker over the other Keurig Makers that I have had. I like that there is no wait time while it heats up the water. When you press the Keurig (Start) Button within seconds it starts running hot water through the K-cup. It also automatically shuts off with a few minutes of making your cup of coffee which is a plus on saving electicity. Another plus is the coffee make is so quiet. It's wonderful. This is one purchase I'm very glad I made. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Replaced my 10 yr old one with this new model. I love it- makes great coffee and gas the option for strong coffee which I really like
I would recommend this to a friend!
Written by a customer while visiting keurig.com