Very easy to use. Use less time to heat and brew then my older Keurig. This model does not have temperature control. I like it hotter than it produces but it is acceptable.
Loved it until after 2 months ...it completely stopped working while I was descaling using Keurig’s solution ...no power at all. Hopefully the warranty replacement lasts longer...
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Love this smaller design. My old keurig finally quit, so I started using my drip maker again...first time in years! Couldn’t get used to the hassle of the whole production, and bought the new one and it’s like night and day...I had forgotten the convenience...and the coffee is perfect!
Was excited to get the newest Keurig home as our 10 year old Keurig just died. Followed the directions exactly and brewed my first cup. The taste of my coffee (grounds) was different. I couldn’t pinpoint what it was. Then later in the day I made a cup of tea (k-cup). It too, tasted “off.” I ran 4 cycles of plain hot water and tasted each one. It was then I discovered a plastic taste. I returned the unit to the store and got the same exact one thinking that it couldn’t happen again. Unfortunately, the same plastic taste was there. I even had another family member taste some hot water that I “brewed.” I noticed that the clear plastic reservoir had a strong plastic odor. The water that I used to fill the reservoir came directly from my filtered refrigerator dispenser. That water tasted perfect but when it was brewed by this coffee maker, it tasted really bad. I had to return it for a refund. I’m really disappointed because it’s a beautiful machine but it makes terrible tasting coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
That's not what we would hope to hear. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Keurig K-Supreme was a great choice, the new multi flow technology really helps to get the full cup saturated to have less waste than the normal single stream. I the updated settings make a great cup of coffee! I used to not be a big fan because I like strong coffee however this machine gives me strong coffee I enjoy.
I have used keurig for years. I make a 12oz and then a 4 oz (largest and smallest cups) to fill my 16oz to go mug. The new machine shuts off just after it starts the 4 oz cup, but when I start it a second time, the 4oz works.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
That's not what we would hope to hear. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
I thought like the rst it would be difficult to work but it was very simple. I am 81 years old and even for me the coffeemaker is easy to use. I had a lot of other Keurigs but to me this is the easiest and the best.