Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
2
Coffee grounds in my cup !
on October 25, 2020
Posted by: Paul2020
I am having issues with this new brewer. My pod is full of water and overflows the grounds in my cup. Barely ever makes a 12 oz. Cup . Very disappointed in this new fancy brewer. Oh and I am using the donut shop pods.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: KIT CAT
Verified Purchase:Yes
Coffee maker stopped working, after a few questions they offered to replace it. Am very happy with a quick response.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Major step down in quality
on October 24, 2020
Posted by: spinwards
The fit and finish of this machine is noticeably worse than the Keurig 2.0 I’ve been using since 2014.
The machine also has a serious design flaw that will cause it to fail the first time something fouls the water injector or the first time the bottom of a pod is not punctured completely.
The machine has exposed wiring in space behind the brewing chamber. In the attached pic you can even see condensation on some of the mechanical components in that space!
This design flaw is consistent with some of the user reviews here that describe the machine failing after brewing a couple of cups or electrically falling after a pod overflowed.
The older pod cavity was designed to overflow safely outside of the machine away from sensitive electrical components. The older design was also free of exposed wires in the space surrounding the pod. I’ve attached a photo of this safety feature on my Keurig 2.0
I’ll probably return the machine tomorrow and exchange it for either a model with the older design, or a French press is all of the current Keurig machines have this design issue.
I’m planning to return the machine tomorrow
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Sylvia M
Verified Purchase:Yes
Works as expected. Makes a 12 ounce cup perfectly when pressing strong.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Barbi73
Verified Purchase:Yes
I bought it, a couple of weeks ago and it works great. Very quite.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pam726
Verified Purchase:Yes
Like everything about the performance except for the inconvenience of switching from pods to my own coffee. I have to remove the pod holder completely and insert a different holder for the reusable filter. I am hoping someone comes up with a reusable filter that doesn’t require the removal of the pod holder.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I have had this for a month and am very happy with it. Except - you can't use distilled or filtered water from a whole house filter! What a rip. I guess that is so you have to buy the Keurig filters. Otherwise, the brewer heats very fast and works great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mysie
Verified Purchase:Yes
This is my 4th Keurig coffee maker and it is my favorite. The new features take brewing my tea to a new level! I love the size too. It is the quietest one yet.
I would recommend this to a friend!
Written by a customer while visiting keurig.com