The brewer stops working after a week. The descale light comes on and won’t reset. Been replaced under warranty twice with the same issue on all three brewers.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 28, 2020
We are sorry to hear about the issues you have faced, Carol. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Really like this keurig. Like the auto shutoff after 5 min feature, like how it starts back up when you lower the lid to brew, like the various size brews and the over ice feature. Water reservoir is very easy to use and can be used on the side or back of machine. Machine is much quieter than my old model. Only very minor thing for me is that it is so light, it moves a bit on the counter, but no biggie.
I've used this coffee maker for several weeks now and over all I am happy with it. It brews a much more flavorful cup of coffee, but lacks a lot in the style of the coffee maker. I think more thought could have been put into the overall design.