my old was faster be warned this one is really slow brewing coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 4, 2020
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
This is my second one and on both I usually have to push the top down with my hand because using the lever usually does not bring it down far enough to engage the electronic controls.
Coffee not as hot as other Keurig, tastes odd (like plastic) and splashes all over (keep cleaning each time). The only thing good is the over iced settings. Other than that, looks cheaply made compared to other models.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 4, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
I had the original Keurig and this is an improvement. Hotter brew, better taste. I look forward to my morning coffee. Wish it came with a reusable filter.