Love everything about my new coffee maker all the different cup sizes , the strong button like my old coffee maker had the fact that you put the pod in and it turns on automatically and its fast and makes a hot cup of coffee ! Glad I bought it even though my old Keurig was still working but it was old .
I purchased this Keurig less than a mont ago. Got up early with a headache, hit the power button an nothing. Won’t come on at all. I think I even smell something a little hot. Now i have a bigger headache. Very disappointed,
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 18, 2020
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
I got this as a gift from my friends. My roommate and I have been using this K-Supreme for almost 2 months. It was working fine and we love it. Unfortunately, one day my friend tried to brew a coffee like usual but the machine has no power (outage) while rice cooker was working fine with the same outlet. We tried to call customer service and ask for assist or exchange it but they asked for prove of purchase. Well it is understandable but it was a gift...How do we have that?
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 18, 2020
Thank you for your review and feedback. We're sorry to hear about your experience. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
i bought this for my son and he is enjoying it. the model is nice and sleek saving on counter space. he likes that the coffee is nice and hot when brewed and also the ease of use. it is not his first machine from Keurig but he is happy with this updated model. he is also anticipating use of the ice coffee feature in warmer weather. Just for the record, i have purchased this model for myself from another source and i am also very pleased with it.
This is my 4th Keurig. I've replaced them over the years as the older ones either started acting flakey or wouldn't descale enough and had output problems, I think my first one was almost 20 years ago, so a gen 1 Keurig. So maybe about 7 years per Keurig so far. I'm not sure that all my replacements were necessary, but at some point I get to lazy to troubleshoot them. On my last one I'd have to do two 6oz brews on one k cup to get my mug appropriately full. This one has a 12 oz. brew which is really nice, I'd even like to see a 14 oz. option for my travel mug. The strong option seems to work, appears to put a little less water out, but does it over a longer time so a stronger brew. This unit appears to always have water hot or can get the tank up to temp on demand, cause when I turn it on its ready to brew. One huge difference I notice is its so quiet, my older units sounded like the sump pump was running, this one I have to look to see if coffee is coming out to make sure I hit the brew button. It's a smaller footprint, the moveable tank side or back is a nice feature. The multi-brew pokes 5 holes instead of one on top, seems to do the same or better job. The whole mechanism for hold/puncturing the kcups seems to be a better design. It comes with a contraption that holds a replaceable water filter in the tank. I can't decide if it's a pure money grab to get you to buy more consumables or a necessary addition. Odds are I won't replace it when I remove it, but I also use bottled water. Overall very happy with this unit.