This is the second machine for me. However, this one the lid doesn't lay flush when there is a pod in it, still works just doesn't lay flat like the other one did.
Response from keurig.comBy Keurig Consumer Care, January 22, 2025
Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
I am so excited to have my favorite coffee maker back with the warranty replacement. I love the convenience of brewing one cup of coffee without the mess of the traditional coffee maker or instant coffee.
I had my Keurig single serve replaced because the power button wasn’t working. So glad they were able to replace it for me. I could not live without my Keurig. It’s so easy to use and maintain. I am so happy with it.
The lid does not stay all the way down after we put the pod in...
Response from keurig.comBy Keurig Consumer Care, January 22, 2025
Thank you for taking the time to share your feedback and review with us Tony. The behavior you've described in your review is not typical of the K-Supreme coffee maker and our team will be happy to assist you! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call!