Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Siesta
Verified Purchase:Yes
I resisted buying this new coffee maker because some of the reviews were negative, but I love it. It is fast and quiet and attractive.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Quality seem cheap
on November 25, 2020
Posted by: JamminBV
I purchased this two days ago. I have already chipped the water tank, it flops around, and moved every time you put a pod in. I would think it would be of better quality for the price. Coffee seems fine just not the best-made product.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 4, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Supreme coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: DanaM
Verified Purchase:Yes
My purchase was on October 1, and once the clean cycle was completed, so was the Keurig K-Supreme. It never powered on again. After two phone calls, confusing directions and a new machine delivery, the replacement works. The problem I am encountering is twice, the pod has failed in a way that left the coffee cup, and the brewer full of coffee grounds. The first time, I carefully cleaned the machine and decided it must have been my fault. The second time, not so much. I've cleaned the machine, did several empty brews to clear all grounds, and moved forward. The pods in question were Starbucks Holiday blend - under a Keurig label. As long as you don't mind traces of grounds in your coffee, it works okay.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 4, 2020
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Ronbo7
Verified Purchase:Yes
I had some issues with my original brewer shortly after getting it and had great experiences in dealing with their customer service department. All sellers need to adopt their practices when dealing with the public. You've kept a loyal customer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Purchased for elderly Uncle best keurig ever
on November 24, 2020
Posted by: Laurel hilton
Verified Purchase:Yes
This is the most simplistic Keurig i have purchased.
Written by a customer while visiting keurig.com
Posted by: NY Mom
Verified Purchase:Yes
Great look, compact but after exchanging for a new one from Keurig I'm still having same issue. The first few seconds of brewing are all water, coffee is more watered down and doesn't taste as good as on old Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Looks great but the gimmicky multistream pods suck
on November 24, 2020
Posted by: Skysession
Verified Purchase:Yes
Makes slightly better coffee than the classic... big con is the reusable pod for the multistream is terrible. I actually modified one of my old reusable k-cup pods from my classic and it worked just as good as Keurig's (actually a bit better since it didn't require removing the original k-cup holder which doesnt cause as much splattering during the brewing process) That being said, Neither one makes a good cup of coffee, unless you're trying to quit. Then it's perfect. Watery tasteless fluid that has you craving a cup of tea or just about anything else to erase the memory of the worst cup of (slightly) coffee flavored water you've ever had.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CoffeeLover20
Verified Purchase:Yes
I am so happy with my new Supreme Coffee Maker. The coffee process completes in seconds and with the "strong" option I am pleasantly pleased every morning. I have been using Keurig for years, but this new series beats them all! Also, very pleased with customer service when I needed them.
I would recommend this to a friend!
Written by a customer while visiting keurig.com