Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Chris Reed
Verified Purchase:Yes
I'm not happy with it and would like to return it for credit. The canister is smaller than I thought and the lid doesn't close completely. How can I return it for credit?
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
We understand your frustration and apologize for your inconvenience Chris. Please call our Consumer Care team at 866-901-2739 for assistance.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
There is a definite defect within this model. Ive gone through 5 K-Supreme single serve coffee makers. NONE of them close down completely when I use the My K cup, using my own coffee. Ive tried to make this information avaliable, but to no avail. It is definitely something i believe there hiding, cause it cant be fixed.They just want you to use their own cups.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Debdawn
Verified Purchase:Yes
I like the brewer. I wish that the brew select buttons would light up. You put the pod in. Select a brew level, e.g. strong, but the brew levels are not lit. You have to turn on under cabinet light to see the button, select, then press the button to start the machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Keurig K-Supreme
on January 4, 2025
Posted by: Faye2025
The grey color is great and the smaller footprint is good for saving counter space. I like the 4 cup size options.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Would like my coffee Warmer
on January 4, 2025
Posted by: rswit
Last month, I got this coffee maker to replace the one that failed to heat properly. This new one heats coffee a bit better but doesn't quite meet my expectations. My 10 year old Keurig was much better coffee was much hotter and flaverfil.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
There's no warmup time to wait for is really nice.
on January 4, 2025
Posted by: Roland01
It's a great coffee maker with the new multi-stream technology. What is really nice is the fast brewing time due to no warmup time needed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JJM405
Verified Purchase:Yes
Brews fast and leaves a ton of grounds in each cup. Five holes is too many.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Superdonna
Verified Purchase:Yes
I own two Keurig Supreme coffee pots. Both keurig have needed to be replaced after two years. We live six months in each place so I really only use the keurig for six months each year. I dont want to replace them again so will have to consider another brand in the future.
I am not a happy Keurig owner.
I am not a happy Keurig owner.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com