Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
5
About time; best innovation/design in single serve
on November 29, 2020
Posted by: RickeyGT
Saturating the coffee grounds is what makes coffee from a french press desirable, flavorful and, usually preferable.
Have an original B40 (single cup size, no water filter; over 20 years old); still works like a champ but, takes up way too much counter space. Donated it to my office & replaced with a cheap, smaller, off brand model for at home; didn't brew the best of coffee. Saw this new line, had to try it. It brought a whole new flavor to even some lighter of coffee roasts.
Have an original B40 (single cup size, no water filter; over 20 years old); still works like a champ but, takes up way too much counter space. Donated it to my office & replaced with a cheap, smaller, off brand model for at home; didn't brew the best of coffee. Saw this new line, had to try it. It brought a whole new flavor to even some lighter of coffee roasts.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rhonda3
Verified Purchase:Yes
I absolutely LOVE this Keurig model. I have purchased about 5 or 6 Keurigs since 2010 and this one is by far, my favorite!! The slim design takes up so much less space on my counter and the brew is richer with the new design. There is no longer a power button to turn on and wait for heating--just place the pod, close the lid, select brew size....and brew!! This new Keurig starts brewing immediately! Wow!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lizyoung7264
Verified Purchase:Yes
Fits more flush to wall using less space! Love that you have “extra hot” feature!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nonna V
Verified Purchase:Yes
It a nice sleek design doesn't take up much counter space..
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Supreme Disappointment
on November 29, 2020
Posted by: twdntrichardson
I purchased a Keurig Supreme to replace a Keurig that the digital display became unreadable after just over a year. Within 20 days the new machine starting brewing very weak coffee. We have had multiple Keurig machines and each iteration seems to be less dependable. We have a large family and the machine gets used many times a day. Not sure where to go from here as the convenience of the single brew is key, however, the constant issues are pushing us to another brand.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 4, 2020
Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Kath27
Verified Purchase:Yes
Replacement for one that we had purchased 2 months ago. We agreed to a white brewer as we were told the Gray and black were out of stock. The white is very cheap looking! Had to run it through the descale after only a week! Coffee splatters out behind the mug. This is our third keurig which none were used daily and may be our last.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Many issues
on November 28, 2020
Posted by: Too many issues
I bought this one week ago. Set up per instructions. Excited as it took up less counter space. A few issues: 1) I put a pod of coffee in, selected 12 ounces, got about 2 ounces. Put another pod in, same issue. Unplugged & waited 10 minutes. Added another pod, pressed 8 ounces, got 4 ounces. Repeated again, same thing. Now wasted 4 pods. Next day, put pod in, pressed 12 oz and got 12 ounces!!! However that didn’t last long. 2) the stream of hot water coming out is extremely slow, stops, starts, acts like the water supply isn’t there (container full). 3) used a Keurig pod decaf coffee. We got grounds in our coffee!!! And only 1/2 cup when I selected 12 ounces. 4) the descale light is blinking non-stop. Descaled. Still blinking. This is my 3rd Keurig but the other 2 have been larger units. We wanted a small one and this is a good size. However, we are returning it after having issues with it daily. Very frustrating and shouldn’t have to deal with these issues when you first get up in the morning!! We thought this was a returned item we had gotten but reading the reviews, I’m inclined to believe it’s just an inferior product. We won’t be asking for a replacement after the week we’ve had with this one. Also, today I thought to take pictures of each step, the selection size, the water flow, the amount in the cup when it stopped, the amount when I poured the coffee into a measuring cup and the blinking descaled!!! I didn’t think to get a pic of the coffee grounds in the cup earlier. For the price we pay for pods, I’m not wasting any more of them on this machine!!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 4, 2020
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Supreme coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Nicole 321
Verified Purchase:Yes
Looks so good on my counter. Coffee brews quickly too!
I would recommend this to a friend!
Written by a customer while visiting keurig.com