I have this machine for a few weeks and am impressed at how fast, no warm up time, it is and how quiet it is compared to our older Keurig. Also takes up less counter space. Took a while to get used to size settings, evidently size of ounces changed. But that’s easy.
It is a very compact unit with a unique design...actually nice-looking. The operation is very user friendly and is surprisingly quiet compared to my previous Keurigs. It also makes a cup much quicker than previous models. The downside is that the optional "My Cup" is awkward and difficult to use for those of us who fill their own pods. Otherwise, it is a great unit.
My first K Supreme would stop brewing and blow steam out and then shut down. It would turn itself off and say it needed water when it was full. I cleaned the needles but nothing worked. I call Keurig and they replaced the unit immediately. We received the new one within a few days. Customer service is fantastic
We've had it for 2 weeks now. I love it! The coffee flavor is fuller. When you put it on strong, strong is what you get! Nice to have the extra room on the counter too. I am very satisfied.
Do NOT buy this coffeemaker. Cheap piece of junk. Didn’t work right out of the box. Will be trying to get my money back. Again, DO NOT BUY THIS!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 4, 2020
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Supreme coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
I was pleasantly surprised at how fast, quiet and strong this coffee maker was. My previous k-cup type brewer took several minutes to heat the water prior to starting and would make so much noise doing it. With this Keurig maker, it's starts in about 3 seconds, does it very quietly and makes my coffee much stronger than my previous maker. On top of that the water reservoir can be on the side or in the back giving my options to place it in my limit counter space.