Stunning new design! 5 brewing nozzles in stead of one which really adds to coffee flavor. I like the choice of locations on the base for the water reservoir pitcher for better placement on the kitchen counter and the ease of selecting your coffee cup amount. I also love the speed to brew a cup of coffee (No long wait until the water heats up to start the brewing!) Also like how the coffee cup stand pulls out for easy cleaning!
The flow is nothing like it's advertised. Keeping our old one just in case. Never had a problem with it and it is 8 years old.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 18, 2020
We're sorry to hear that your coffee maker is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Had an older model of the Keurig that I had for years, and replaced it with a Keurig K-Supreme. It spewed hot water over the top of the K-cup pod and My Keurig pod cartridge from the get-go. After a few weeks, the Keurig completely stopped working. Keurig company shipped me a replacement under warranty. The new K-Supreme also has problems. Sometimes I get only 2 oz. of coffee instead of a full cup. This one does not spew hot water when using pods, but it does when using my Keurig "fill your own" cartridge. I have to remove the silicon plug in order for it to not spew. I am done with Keurig.