I bought this about a month ago. It has a few bumps that I didn’t expect for being so new. There is ak trouble shooting page that explains how to fix it. I haven’t tried yet, but I enjoy the good coffee I get anyway. Will definitely tweak it. I only hope it doesn’t get too expensive to keep up. Fits well in the space.
I love the intense flavor of the new coffee maker. However the design is poor as regular cups/mugs are too far from coffee dispenser so it splashes all around the counters the coffee maker sits on.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 23, 2020
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Had my old Keurig 10 years. Bought this and it lasted a month. What have you done to your machines? So disappointed for this kind of $$$.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 23, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.