Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: KP Buckland
Verified Purchase:Yes
These machines are horrible! Turn off mid-cup, push grounds into coffee. This is the replacement and it does the same thing the first one did. Even purchased a different Keurig model and it does the same thing. Huge problems with components or quality control in mfg that clearly have not been addressed by Keurig. Switching to another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
We just got our repacement Kcup, and one thing we noticed was that whether we press the 8, 10, or 12 ounce button, the same amount of water is used. Not too happy about that.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Marian 24
Verified Purchase:Yes
Okay, I'm in love with this coffee maker. I get up a little groggy, press a couple of buttons and in moments there is a fresh, delicious cup of coffee to enjoy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Linda Ric
Verified Purchase:Yes
Excellent service with return n receiving new Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Verbeke
Verified Purchase:Yes
After 3 months of use and we did the descaling process and then it would never turn on. This is an issue with this model after reading multiple reviews. Keurig Cust Svc was great and did ship a new replacement (we had the receipts and still under warranty) but we don't hold high hopes it'll make it past the descaling process again. We won't buy this model again.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Replacement has the same issue. Coffee grounds.
on September 25, 2024
Posted by: Beth O
Verified Purchase:Yes
Removed rubber gasket around bottom needle. Problem solved. The gasket wouldn’t allow enough flow of coffee into the cup, causing increased pressure in the k cup and resulted in overflow of grounds into the cup. The following were ruled out as an issue in old and replacement machines: filter water used, never required descaling, but done anyway. All needles intact and sharp. Correct k cups used appropriately. I would not recommend this item unless it was a free replacement. Value for money: poor since I have had to replace every machine I’ve owned. Quality is poor due to the same. If you need to replace, be sure to register your product prior to contacting the seller or company.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Monica Baker
Verified Purchase:Yes
Keurig replaced my machine at no cost to me before the year.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: NJPjean
Verified Purchase:Yes
This was the fastest service I have received for product under warranty. I love Keurig products. I have purchased 3 over the last 15 years or.
I would recommend this to a friend!
Written by a customer while visiting keurig.com