Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
Weak Coffee
on January 6, 2021
Posted by: 2 cups a day
I received the coffee maker as a Christmas present. I have had the same experience as Joe Bon where the "Brewed Coffee" on any mode would come out similarly. Watered down coffee instead of strong or just hot water. I believe the problem is that the Hole Punch Needles are not long enough to adequately pierce the top of the coffee pods. Water flows over the top of the pods and not through them to produce the desired strength of coffee. Unfortunate as I liked my previous Keurig coffee makers. I hope this helps the folks at Keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 11, 2021
This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: lor145
Verified Purchase:Yes
Very pretty, lots of options for size of cup and strength of brew. Nice slimmer size.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: YankeeClipper
Verified Purchase:Yes
Bought this to upgrade from my original single cup Kerrigan. Love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mamaduke56
Verified Purchase:Yes
I bought mine at Christmas. Doesn’t drip fast like my other Keurig. Takes a long time to brew coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 11, 2021
We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.
Written by a customer while visiting keurig.com
Posted by: Panda56
Verified Purchase:Yes
We got this a few weeks ago to replace an old single-serve Keurig. We love that this one has a reservoir. Brewing is fast but the coffee still needs heating in the microwave. Coffee is not piping hot like we enjoy it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CathyCav
Verified Purchase:Yes
I love my new Keurig K-Supreme! The coffee is smooth and delicious, you have 4 different choices for ounces, and you can also make it stronger, if that is your choice!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jader
Verified Purchase:Yes
I bought a K-Supreme for my brother who can't use one arm because of stroke so he had a difficulty making coffee for himself. The K-Supreme allows him to use one hand to make coffee without spilling grounds or water. He had a problem with the original purchase in that the descaling feature failed. Keurig support walked us through several steps to reset the descaling feature. When unsuccessful they immediately replaced the unit under warranty. Many thanks to Keurig support team for their concern and help.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DeeL
Verified Purchase:Yes
Bought this for a friend as a Christmas gift. It has worked well for almost 3 weeks. Now, each cup has a lot of coffee grounds in the bottom of each cup. He usually drinks 2-3 cups of coffee daily.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 11, 2021
We're sorry to hear that you have experienced problems with your K-Supreme coffee maker. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com