Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: casandra w
Verified Purchase:Yes
it was a very speedy and easy process. thank you. i called and found out what i needed to send. receipt and serial #
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Hubb
Verified Purchase:Yes
Thank you for helping me. Your support representatives were excellent.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SheSays
Verified Purchase:Yes
So happy with this Kurick and the pitcher that makes it so easy to refill. Excellent change to a great pot!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jcc1
Verified Purchase:Yes
Bought two unit within two years both quit working in less than a year each. Was able to get the second one warranted and replaced no charge. If the replacement fails within a year I’m probably finished with Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
The warranty replacement was perfect. It took a little bit of time to get the photo of the serial number correct. After that everything went smooth and quickly. Thank you KEURIG.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bryan P
Verified Purchase:Yes
Pleasantly honored their warranty and replaced my Supreme with a new one. Thanks Keurig!
Written by a customer while visiting keurig.com
Posted by: Keno Billango
Verified Purchase:Yes
Fantastic coffee maker took it on a float trip so the entire family could have excellent coffee for breakfast and throughout the day worked like a charm for 10 adults for three days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Craig K
Verified Purchase:Yes
We have purchased several Keurig machines over the years, but this one made my wife mad, so we ended up buying the same kind we had before (bigger). You can't stop it from turning off, it didn't always realize it had water in it, and it was not as stable (rickety) were her main complaints. Other than that, it was okay.
Response from keurig.comBy Keurig Consumer Care, August 13, 2024
We appreciate your review and apologize that we could not meet your expectations Craig. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com