Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Eddie J
Verified Purchase:Yes
This is a replacement coffee maker under warranty. The original one quit working properly after a month. Very disappointed seeing how my experience with Keurig products has been very positive. Very satisfied with the customer service and getting another one sent out. It did take a while to get, about 5 days. The jury is still out on the replacement, only had it for about a week.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jimothy
Verified Purchase:Yes
Was hopeful that the multistream tech would help give better flavor. It might have, but my 13 dollar coffee machine makes a far superior tasting cup. I have tried everything to make a cup that isn't the least bit bitter on the K-Supreme, but it just brews far too quickly. I do not see the 1:30 saved as being worth drinking a subpar tasting cup of joe. I don't even bother with the actual pods. They turn out terrible every time. Grinding my own beans, it turns out "drinkable". The only upside I see to using a Keurig over my 13 dollar machine is not having to measure out the water and having a built in filter. Once again, not worth the trade off in price and flavor.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 15, 2021
This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: Moe13
Verified Purchase:Yes
I love it. Easy to use and the coffee taste great. Better than my other keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: pamela 4
Verified Purchase:Yes
I loved my kerug but it died after only 6 days. Kerug sent me a replacement with no problems. Hope this lasts a very long time! I had my old kerug over 6 years with no issues.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vseidle
Verified Purchase:Yes
On my 3rd k supreme, the first 2 both had same issues. Worked fine for a couple weeks, then ran into volume issues. Units stopped putting out correct water volumes. Water filter also hindering correct outputs. On our 3rd unit, so far so good. 2 stars, which are reflected by unit issues. Customer support was "ok".
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 20, 2021
Thank you for your review and feedback. If you need further assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: CoffeeJen
Verified Purchase:Yes
This was a replacement due to an electrical issue with my previous brewer. Sometimes electrical components are simply defective. Keurig sent a replacement after verifying my purchase and the issue. Truly enjoy a perfect cup of coffee every time!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Makes a good cup of coffee!
on January 15, 2021
Posted by: CBCoffeeMom
Makes a good hot cup of coffee. I like the strong brew option.
*For using your own coffee, I highly recommend getting the PerfectPod Cafe Supreme reusable single serve coffee filter cup - it works perfectly for Keurig K-Supreme (and +) brewers. (I originally bought the 'My K-Cup Universal Reusable Coffee Filter' thinking it would work since it had the multistream openings and discovered it fits, but is not compatible - it splatters and makes a watery cup of coffee in this brewer.)
*For using your own coffee, I highly recommend getting the PerfectPod Cafe Supreme reusable single serve coffee filter cup - it works perfectly for Keurig K-Supreme (and +) brewers. (I originally bought the 'My K-Cup Universal Reusable Coffee Filter' thinking it would work since it had the multistream openings and discovered it fits, but is not compatible - it splatters and makes a watery cup of coffee in this brewer.)
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Franms914
Verified Purchase:Yes
Love!Love! Excellent service don’t take up your counter space. I have a studio apartment my kitchen is small. Perfect size! The best tea and coffee maker!
I would recommend this to a friend!
Written by a customer while visiting keurig.com