This Keurig takes up much less space on my counter, especially with the water housed at the rear of the pot, not the side. The ability to relocate the water reservoir is excellent. The best improvement from my old Keurig is that it only takes seconds for the coffee to begin to brew, virtually no waiting for the water to heat. I also think the updated drip system makes for a richer cup of coffee.
Delivered Dec 9th used only bottled water and January 11th descale light came on. Purchased Keurig Descale and new filters. Carefully followed directions and light remains on. This is the second Keurig I've bought. They should last longer than a month for the price.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 26, 2021
That's not what we would hope to hear, Roxy. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
I purchased my K-Supreme in November a month later it just would not turn on, much to my great disappointment (I love my Keurig). I called and spoke to a representative and they had a new one out to me within a few days.
This coffee maker is certainly an upgrade from the other 3 I have owned. I really like the ease of filling the water reservoir and the options for different amounts of coffee. It is very easy to use and so far I am really pleased!
This is a replacement Keurig for one that was purchased and did not work after first two cups but I had no problem getting another one shipped out immediately and I’m loving it my first ever Keurig is still working but needed an upgrade
For Christmas I got my wife the K Dupreme since her old Keurig had seen better days and was a great value! It came with 2 dozen pods for her to sample different varieties of coffee and cocoa PLUS the adapter for her to use whatever coffee she wants with it!
After Christmas I was setting it up and not even 10 seconds into the cleaning brew the whole thing shut down! Tried multiple outlets different theories and nothing worked :(
I called Keurig and we tried everything again to no avail and within 2 weeks they happily replaced it and my coffee loving honey cannot be hapier with the K Supreme!
I have actual e mail about the coffee maker. The only thing I dislike is the auto off feature. On a positive note I love the handle on the water reservoir. I believe this is my 4th or 5th Keurig.