Very happy with the product. Was surprised how quickly the coffee is dispensed for a single cup machine. Energy efficient, quiet, and makes an incredibly cup of coffee
Our older Keurig broke down so I was excited to get this new and improved version and it did work great and I loved it, but then it just stopped working so I returned it to the store and got another one. And again very happy with it. And less than three weeks later it’s already not working. Very disappointed.
Response from keurig.comBy Keurig, Consumer Care, January 31, 2021
Sorry to hear you've been disappointed with your K-Supreme coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
After several hic-ups with my newly purchased Keurig K-Supreme machine the customer service at Keurig were extremely helpful with getting me going and I and my family are now enjoying great coffee.
I couldn’t get the descale light to go off on my 5 week old Keurig coffee maker. I called for assistance and they replaced my coffee maker immediately! Doesn’t get better than that! Thank you Keurig
I was very appreciative that Keurig sent me another K supreme when my original purchase stopped working after about 3 months. Unfortunately the replacement stopped working after a few weeks. I think this model has some kind of defect. I would not recommend the K Supreme.
I really liked my first K-Supreme, but in less two months the power supply went out. Keurig was fast about sending me a replacement. I really like how fast it heats the water and the strong brew option. The coffee is so much better than my old Keurig.
I love this brewer! I am a 1 cup a day coffee drinker and this brewer is perfect for me. I love that I can choose the size of cup and with a push of a button make it stronger. I have not had to descale yet, but appreciate that there is a sensor to remind me.