Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: MBST
Verified Purchase:Yes
Wonderful service. Customer is the priority. Would reccomend product and company
Written by a customer while visiting keurig.com
Customer Rating
3
DESCALE never shuts off
on January 30, 2021
Posted by: Joan M
Was very happy with this model. It was quiet. Water container was larger requiring less refilling. There was more splatter, but overall I was satisfied. At 3 months I descaled. Two weeks later a DESCALE message came on. I used the Keurig solution again, but the DESCALE message never went off. Called Keurig. They replaced the unit. With the second unit I waited beyond the recommended 3 months until DESCALE came on to use their solution. DESCALE never went off. Called Keurig. I was told to push a few different button combinations at the same time and unplug and replug it. DESCALE stayed on. They replaced the unit. I use filtered water and the Keurig filter and have not had a problem like this with other models I have used over almost 20 years. I am not optimistic about the second replacement's future. I appreciate your good service, but please improve your quality.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 4, 2021
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Pappy Bob
Verified Purchase:Yes
I'd been pondering purchasing a new Keurig for some time now, and finally took the leap during their sale several weeks ago. Keurig shipped the coffee maker quickly and safely and we put it to use immediately (after following all directions and registering it of course). This is our third Keurig over probably the last 10 years and I can definitely say that it is my favorite. IT'S SO FAST!!! And it makes a better cup of coffee than it's predecessors. I also like the ability to move the water tank to the back or to the side depending on counter space. My only complaint is that the tall filter attachment wasn't included in the description, so I ordered and paid for a separate one. Turns out that it was included with the coffee maker, so now I have an extra one that I'll probably never use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mrvndwlkr
Verified Purchase:Yes
This is the Best coffee maker I have ever had, I’ve bought Kurig pots for more than 20 years, Don’t want any other.. This New one is the Best, Thanks for the Promptness of Your People to replace My Pot, Gotta have It!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I bought this a few weeks ago and I’m so glad I di
on January 29, 2021
Posted by: Dawn60
Verified Purchase:Yes
This is the best Keurig coffee maker ever . I love the new technology with the 5 hole so it soaks all the coffee grounds. It gives it such a great flavor
It’s a MUST HAVE PEOPLE !!
It’s a MUST HAVE PEOPLE !!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kelly52
Verified Purchase:Yes
I bought this 3 months ago and love all the upgraded features
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Terrible machine
on January 29, 2021
Posted by: Rycarmad
I bought this in August. Worked fine until the beginning of December. Kept saying descale. I ran the Keurig cleaner through the machine following the instructions. Last night, went to make a cup of chai tea and it just made a loud sound, blew a puff of smoke and smelled extremely strong of burnt plastic. Now it won’t turn on. Ughh!!!! So disappointed in how much this cost me and now, less than 6 months later, it’s just garbage. Absolutely don’t recommend. Wish I’d paid better attention to these reviews.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
The k-supreme single serve coffee maker is the best brewer I have bought! It’s sleek, takes up less counter space, is quiet, and makes a great cup of coffee! What else could you want?
Written by a customer while visiting keurig.com