Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
Lasted a month before it stopped working
on January 31, 2021
Posted by: JohnM84
Was good while it worked. But it stopped working after a month of use.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 3, 2021
Hi John, in this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Posted by: ynot
Verified Purchase:Yes
Worst Keurig we ever owned tiphis is the worst keurig weever owned.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 3, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker.
Written by a customer while visiting keurig.com
Posted by: Big Dave66
Verified Purchase:Yes
Love the strong setting with 12oz cup in the morning
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Three units have failed to work properly!
on January 31, 2021
Posted by: Dumbfounded
The good news first. Customer Service has been great, and the K-Supreme is very good ... when it works. This experience has taken place over the last few months, not years. We are now on our third unit. The first two units started flashing the "descale" light after a very short period of time. We descaled and tried the reset, but the light would not stop flashing. We contacted Customer Service, did everything they asked (which I had already done), and both times they graciously sent a replacement. We received our third unit 19 days ago ... yes, 19 days ago ... and now it won't power up. I really don't understand, but we will be contacting Customer Service once again. Clearly we are the exception, but this is almost humorous.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 3, 2021
We certainly wouldn't expect this from one of our brewers. Our Customer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: dixerella
Verified Purchase:Yes
i love bold coffee. this keurig has a strong setting plus it has multi-stream technology. i love mornings and best coffee brewer ever! you will not regret purchasing this keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Ever!
on January 31, 2021
Posted by: CoffeeDan
We had the original brewer for many years. It finally died but we had begun to think that buying pods was not worth it and didn’t really satisfy us anymore. It was the brewer! This new one makes great coffee and we like the fact that it is not always ON but it is always ready to quickly brew a cup! Very worth it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: scbama
Verified Purchase:Yes
I like the "strong" setting for that better cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
mistake of my life
on January 31, 2021
Posted by: biden
I bought this machine a month ago after the 4th time using it the descale light went on, so I purchased the ''special keurig'' descale solution followed all the prompts and it did not help at all!!! The descale light is still on! I regret this purchase as the machine is not working!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 3, 2021
We're sorry to hear that you have experienced problems with your coffee maker. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com