Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Dickerson
Verified Purchase:Yes
I received my Keurig on January 21st, we started using on January 22 and on February 1 we plugged in the Keurig to brew our first cup and started to smell something burning..the machine did not brew and now will not even light up when we plug it in. VERY DISAPPOINTING.
Prior to this machine we had a Keurig that lasted 7 years.
We are hoping Keurig will make this right and the next machine will not have issues.
Prior to this machine we had a Keurig that lasted 7 years.
We are hoping Keurig will make this right and the next machine will not have issues.
I will be calling the customer service line today, February 2, to report the issue.
Tina
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 4, 2021
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: heartgirl
Verified Purchase:Yes
I am happy with this model. It ins quieter than my old model and is easier to move (lighter in weight and easier to fill with water
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 4, 2021
Thank you so much for reviewing your K-Supreme coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
2
Thermostat issue??
on February 1, 2021
Posted by: Atti
I’ve had mine for 2 months... the water just doesn’t get hot enough... I like my 5 year old keurig better
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 4, 2021
This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: LEM6768
Verified Purchase:Yes
I have bought a few of them for myself
and my daughter
and my daughter
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not impressed
on February 1, 2021
Posted by: Bujo
I received this brewer a few days ago. After just three days the brewer is no longer working. I called support and after being disconnected three time I made contact with a representative. I was advised that a replacement is being sent and I will receive it in approximately 7-10 days. So far not impressed!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Marcyfrom TN
Verified Purchase:Yes
I love my new Keurig. It brews so quickly and I like the choice of brew amount and strength.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cpart2
Verified Purchase:Yes
Got this as a Christmas gift and had problems with it.. contacted Keurig and they immediately and have no problems now...so much nicer having a fresh hot cup of coffee rather than a warmed up one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Afullcup
Verified Purchase:Yes
I purchased this model Keurig because it has the new multi stream feature and you can make a stronger cup of coffee. I was pleasantly surprised at how fast it heats up and brews! It also is super quiet. I love the look and it’s sleek profile. It replaced my 16 year old Keurig. Hopefully it will last as long!
I would recommend this to a friend!
Written by a customer while visiting keurig.com