Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Grammy Fran
Verified Purchase:Yes
I bought my first one in Nov. and called Keurig saying it leaves grounds on the bottom of each cup. They sent me another one two weeks ago and it's doing the same thing. I haven't filled out the warranty for this one yet.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 5, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you please call our Customer Care team? The number is 866-901-2739 and we are here to help!
Written by a customer while visiting keurig.com
Posted by: Jojo84
Verified Purchase:Yes
Love the color and style of the machine. A great feature is how fast it turns on.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 5, 2021
Thank you for your review. We are glad you are loving your K-Supreme coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
2
Not the greatest.
on February 2, 2021
Posted by: Jfo1
Liked the slimmer style and less "programming" but would prefer hotter coffee, also have problems getting it to turn on sometimes. Doesn't work with recyclable pods at all, you just get hot water, which is a real bummer. Worked as it should for 1st week or so but now water sprays and drips around coffee stream, so it's not as strong as you'd like it to be.
Descale light won't go off even after following instructions to the letter.
Descale light won't go off even after following instructions to the letter.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 4, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Supreme coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
4
warranty replacement of my K surpreme single serve
on February 2, 2021
Posted by: Maergaret
Verified Purchase:Yes
I love my keurigs, but this multi-stream makes a big differemnce. I had purchased one, had a problem, but was painlesslty replaced. I representative was very pleasant, and efficient
11
11
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 4, 2021
Thank you so much for reviewing your K-Supreme coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: RK 21
Verified Purchase:Yes
I love the new K supreme. Great coffee. Heats up fast and quieter than my older Keurig.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 4, 2021
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Supreme coffee maker.
Written by a customer while visiting keurig.com
Posted by: momsquietzoo
Verified Purchase:Yes
It came fast. It works great. Wish the coffee was hotter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rob9911
Verified Purchase:Yes
This is a warranty replacement for one that had failed us. This one works great and we are very pleased. Love the Kurig coffee makers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Terrible coffee maker
on February 2, 2021
Posted by: Bella10
Calling this machine a Supreme. I have had this Keurig coffee maker for 2 months and the machine won’t turn on. It seems this is a known issue.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 3, 2021
Hi Bella, this is definitely not the experience we want you to have with our K-Supreme coffee maker. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com