Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: coffee pot mine
Verified Purchase:Yes
Great customer service, replaced the faulty Kreig that lost its electrical connection. With no problems or any hassles.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kchip783
Verified Purchase:Yes
My mom bought me this a year ago. I was so sad when it stopped working out of the blue during a descale. Keurig was great in replacing it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: January32
Verified Purchase:Yes
I bought this in March of 2023. One morning in January of 2024 it just died right in the middle of brewing. I did not have a receipt, but thought I would contact Keurig anyway. I had a new coffee maker in about 7 days. They were so easy to work with. I have had different models of Keurig for over 20 years and will continue to buy them.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
K-Supremes are a piece of crap. last a year.
on February 2, 2024
Posted by: Meglady
Verified Purchase:Yes
These new Keurig coffee makers aren’t worth a crap. They barely make it a year before they’re done, three in a row! My first one lasted about six years.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: TonyS7
Verified Purchase:Yes
I bought the K-Supreme Single Serve coffee maker about a year ago. I used purified water from the beginning and never saw any kind of build up. I had the Keurig descaling kit available and decided to descale the coffee maker just for the heck of it. During the descaling process the instructions say to run the water down until you get the low water light. The water ended up running out, never getting the low water light thus causing the Keurig to overheat and I could no longer get it to turn on.
I explained this to the Keurig customer service and after they asked me to do a couple of simple tests and told me they would send me a replacement. NO Problem !!
I now have my new Keurig !!
Keurig's customer service was very helpful in resolving this issue !!
I explained this to the Keurig customer service and after they asked me to do a couple of simple tests and told me they would send me a replacement. NO Problem !!
I now have my new Keurig !!
Keurig's customer service was very helpful in resolving this issue !!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jonmom
Verified Purchase:Yes
Our descale button did not stop blinking, even after the process was completed. Kuerig was very prompt in sending us a replacement. We are very pleased with this model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Poor coffee pot
Verified Purchase:Yes
We love this coffee pit, but they never last. We received a new one as a Christmas gift and it only worked a month. We love style of a coffee maker, but sad they only last a couple of months. Buyer Beware.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SandiJoT
Verified Purchase:Yes
Called Customer Service late the evening I experienced a problem with my Keurig after descaling. To my surprise I was able to speak with someone and they worked with me to replace my coffee maker once I provided the necessary proof of purchase. Shipping was quick and now I can enjoy my coffee once again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com