Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Tedlee
Verified Purchase:Yes
I had issues with my original purchase and they took care of me and replaced my unit without question
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim22
Verified Purchase:Yes
Disappointed that the first one failed after just 2 months.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
I wish I had kept my other Keurig just in case...
on February 5, 2021
Posted by: Kdols
The only thing I like about it is the sleek design. It fits nicely on my counter. The first thing I noticed is how my coffee comes out with a burnt taste. No matter what brand of coffee I use it tastes burnt. Yuck. The other issue I am having is with the coffee grounds in my coffee. Every single cup I make is filled with coffee grounds. Sometimes it is just a little amount of grounds, but most of the time it is filled and I am dumping more cups of coffee down the sink than I am drinking. So it seems this was a waste of money in terms of the unit and I am wasting money on the the K-cups if I am dumping more than I am drinking. Very unhappy with this coffee maker.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
We're sorry to hear that your K-Supreme coffee maker is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Drips horribly
on February 5, 2021
Posted by: Aboleyn
From the 1st brewed cup, the out flow into the cup is a DRIP, DROP, SPLASH. Regardless of the k-cup itself, the "quick drip drops" are splashing all over around the mug and counter top. I have to lift and hold my cup in place while brewing since day 1! Frustrating!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.
Written by a customer while visiting keurig.com
Posted by: Barb 26
Verified Purchase:Yes
I purchased this a few weeks ago and really like how fast it brews, I do have one slight problem with it, I am some getting coffee grounds in the bottom of each cup I brew. Is there a way to remedy this?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Breeze510
Verified Purchase:Yes
I love my K-Supreme Coffee Maker but I recently had an issue with the cleaning function. I was delighted with the customer service support. Keurig sent me a brand new machine since my issue was unresolveable. This company honors its commitments and I would recommend them to anyone aside from just brewing great coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: _PTE_
Verified Purchase:Yes
I brought a new Keurig K-Supreme in hopes of a taster morning cup of coffee . It was to replace a good working Keurig K-Elite. Did the set up and pre-cleaning of the water system. As instructed . it spills Coffee grinds all over the inside of the Cup area and deposit some into my coffee cup. I put my 3 year old K-Elite back into use .
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: CG Michigan
Verified Purchase:Yes
This is our third Keurig and the best so far. It heats up very quickly and the handle on the water reservoir makes filling it much easier.
I would recommend this to a friend!
Written by a customer while visiting keurig.com