THIS IS MY 3RD ONE IN A FEW WEEKS, WE ONLY GOT TO USE IT SO FAR 2 DAYS WITHOUT AN ISSUE. THE FIRST TWO COFFEE MAKERS STOPPED WORKING WITHIN A DAY EACH. THEY STOPPED GETTING POWER! THIS ONE HAS WORKED FINE FOR TWO DAYS AND AS LONG AS IT GETS POWER IT FUNCTIONS PERFECTLY AND IS A GREAT COFFEE MAKER.
I had an issue with the descaling light on my new Keurig machine. I could not get the light to go out no matter how many times I went through the descaling process detailed on the website. When I called customer service, I was very impressed with the support and the fact that my warranty was still good. The representative agreed to replace the machine at no charge. Thank You Keurig! I love my machine and would hate to be without one.
I absolutely love my coffee maker it’s sleek and easy to maintain. The water reservoir is so much easier to fill then the older keurig models. I noticed the four extra prongs but I am still unsure how water gets through, since they do not have holes for the water to come out. Overall, it makes a great cup of coffee!