We bought K Supreme and it stopped working. We were sent another one within a week and it works great. Only issue is the coffee is not always as hot as I think is should be.
This coffee maker takes forever to brew a cup of coffee. After a couple of weeks it decided to give up all together ... unit was returned.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 16, 2021
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review.
Got this brewer in Oct. I love the MultiStream technology and it is slim and quiet. The water reservoir is easy to refill. Had a problem with the descaling light staying on a few days ago even after I descaled the brewer. Contacted customer service and as they couldn't fix the problem they immediately replaced it.. Great brewer and great customer service. This is my latest Keurig and I love them.
I love this product better than the 2.0 that I previously had. Love the side reservoir! and the fact you can adjust it to the back as well. Had looked at other coffee makers but came back to Keurig as it is so easy to use and one can purchase the pods and coffee bags for the K Supreme in so many places! Wish Keurig sold their coffee mugs, I would buy 2. :)