Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Hedy1956
Verified Purchase:Yes
This is my second Keurig K-Supreme. The first one I purchased, died unexpectedly, after about a year. It may have been partially operator error, by me, during a descaling attempt with vinegar and water. Pushing the start button when there wasn't enough water in the pitcher for the full amount, may or may not have caused the issue. I thought it would just
automatically stop when the water was out, but it simply made a puff sound and didn't work again. This one is louder than my first one. The reason I don't give this a 5 star rating is the same for both. There is always, without fail, slight splashing and dripping by the coffee in the cup onto the counter top that surrounds the base of the coffee maker. It's not terrible, but it's unsightly, needs cleaning every day, and happened with both of them. Other than that, I really love it, and that's the reason I purchased another one. I really like the water pitcher on the side, too, rather than to the back of the base as it is in other models.
automatically stop when the water was out, but it simply made a puff sound and didn't work again. This one is louder than my first one. The reason I don't give this a 5 star rating is the same for both. There is always, without fail, slight splashing and dripping by the coffee in the cup onto the counter top that surrounds the base of the coffee maker. It's not terrible, but it's unsightly, needs cleaning every day, and happened with both of them. Other than that, I really love it, and that's the reason I purchased another one. I really like the water pitcher on the side, too, rather than to the back of the base as it is in other models.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 11, 2024
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Supreme coffee maker. If you ever need any assistance with your brewer, we recommend reaching out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: lljohnst
Verified Purchase:Yes
I like the slim size of this model but wish I had purchased the larger one for water capcity. I have an issue that it does not alway make the full 12 ounce cup and leaks grounds into my cup of coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 11, 2024
Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the K-Supreme coffee maker. We would love to find a resolution that suits your needs. Please call our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Muffinsamom
Verified Purchase:Yes
I gave this Keurig 4 stars because it does not get hot enough to melt my powder creamer. My original one that I had before the K-Supreme was amazing and it held strong for 6 years. This K-Supreme is not for those who like to add things that needs to be mixed in such as myself who add Ryze to my coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 11, 2024
Thank you for taking the time to share this feedback with us. If you ever need any assistance with your K-Supreme coffee maker, please feel free to reach out to our Consumer Care team at 866-901-27396. We are always happy to help!
Written by a customer while visiting keurig.com
Posted by: Susan8739
Verified Purchase:Yes
This is my 4th Keurig and the last 2 would not stop displaying the Descale light after I descaled them. This new one was a warranty replacement and I suspect was refurbished as it makes a strange noise while brewing and only brews 10 ounces when on the 12 ounce setting.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: TDubz
Verified Purchase:Yes
My coffee maker stopped working one day so I contacted Keurig and they asked for the serial number, a couple photos and proof of purchase. I provided that information and Keurig sent a replacement free of charge. It should be mentioned that the coffee maker was still under warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Taktb135
Verified Purchase:Yes
I love my Keurig. I am on my fourth replacement machine under warranty in less than two years. I keep it clean and do all cleaning. I will keep using until they don’t warranty it Then I will change to a different coffee maker
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kathye67
Verified Purchase:Yes
I bought a kerig last May. When it broke I called kerig. The representative explained a very simple return procedure and sent me a new one. Very friendly, very easy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee drinking in PA
Verified Purchase:Yes
Concerned that the old coffee maker may have been replaced with a refurbished one???
Reason I question this is that there is a delay when button is pushed to brew coffee and sometimes the button needs pushed twice to begin brewing at all. Looks brand new, just issues with this one.
Reason I question this is that there is a delay when button is pushed to brew coffee and sometimes the button needs pushed twice to begin brewing at all. Looks brand new, just issues with this one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com