Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: T45m
Verified Purchase:Yes
It was easy to get replacement. I would recommend as Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Justwantedsomecoffee
Verified Purchase:Yes
I got one of these for Christmas from my mother. I followed all the directions for setup, and it turned off... NEVER to turn back on. I went through all the troubleshooting, and nothing. It was just DEAD. I called customer service, and they were very kind and helpful! I sent them pictures of the brewer and ID barcode, and they shipped a replacement. I went throught the same steps as before, only this one came with a detached handle on one side making it impossible to lift the top to put a k-cup in. I gave up, and went and bought a different model completely with NO issues. Keurig should ditch this model entirely. It's slim and space-saving, but no one wants a counter ornament that is junk.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 16, 2021
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Kshoaf
Verified Purchase:Yes
This model has a handle on the water reservoir and makes refilling very easy. The coffee taste great and I can use generic k-cups.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chuck86
Verified Purchase:Yes
Bought a new brewer for Christmas and within a month it stopped working. Called up Keurig and they took care of me with no problems. Granted it was a little slow on the turn around but they still were awesome throughout the whole ordeal. Its a great machine but will still rate the quality average... can always upgrade it if it lasts longer than a month this time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lope
Verified Purchase:Yes
This is my first 3rd replacement on this so not too excited about k-supreme
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: lemony
Verified Purchase:Yes
My new K-Supreme was working great until the descale light would not go off. I called customer service and a nice man, Jose, walked me through problem solving techniques. The light still did not go out and he said I would receive a new brewer shortly. I was surprised and glad. I received it in 5 days and am very happy. I've had a Keurig for about 10 years and love the product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mimmie
Verified Purchase:Yes
It makes great coffee. However, have had to send it back twice. Just stops working completely. Does not get heavy use only me. Would not recommend to my friends because this machine may stop working just like the other two. Good thing I still have my older model as a back up
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Gayle46
Verified Purchase:Yes
This replaces an older model Kuerig. It has a smaller footprint and I love the handle on the water reservoir. I love everything about it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com