I originally purchased a gray beautiful Keurig. I was so pleased and absolutely loved it. It about caught fire during descale for the first time. So they sent me this red one as replacement. A week later. It’s bulkier and not as aesthetically pleasing. I’m not super happy with Keurig anymore.
I have owned many keurig coffee makers with no complaints. This one is the worst. Water sprays all over from the 4 holes on top of pod. Many times I push 10oz. and only get about 2. Have to run just water through the coffee maker to get it to brew correct amount. Sorry I ever purchased this model.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 17, 2021
Thank you for reviewing your coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
First one didn't work at all and the second one leaks water everywhere. The only good thing is the first one was replaced for free but it took over two weeks to get another one. I haven't called about the leaking one yet so I'm sure they'll probably try to send me another one so it's probably another two to three weeks before I can enjoy it. And hopefully the other one they send you will work
I have owned a Keurig for many years & can’t go a day without one! Best coffee maker & great customer service!! If you don’t have one go get one ASAP :+}
Had an issue with the current server. Contacted Keurig and they immediately assigned me an order for replacement. Representative was very knowledgeable of product and helpful.