My Keurig supreme Plus was defective. I called and they told me I could have a replacement. It was mailed to me in a timely fashion, and I highly recommend this company to anyone who needs a coffee maker. You are the best!
I received this model as a gift. I originally had a Keurig maker that had the programmable time and timer on, and was wary about this one not being able to do that. HOWEVER, they made up for that lack of function by it being almost immediately ready to brew once you put the k-cup in. It doesn't have a start up heat cycle, or if it does, it's very short. It makes random cups of coffee in the afternoon WAY shorter to make. I really like this design and model.
I bought the Keurig® K-Supreme® Single Serve Coffee Maker 3 months ago. Last unit just shut off and would not do anything, like a fuse or breaker trip. Took back to store and they gave me another one. Lets see how long this one lasts. I am seeing a lot of reviews with same issue. Over all it does heat instantly and the strong does well.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 3, 2021
If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.