Couldn’t be happier with me experience with Keurig. Had a problem with our coffee maker but the customer service agent made the replacement process so easy and fast.
Purchased this model and it worked for 8 days. Returned the model and tried the same model. This one worked 5 days. The models just stop working. If we had not purchased k cups we would bail on this kind of coffee maker. Will try another brand.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 3, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
It is a smaller footprint that my last one ,I like that.The multiple punctures does seem to get you a little more flavor. However I hope the pump on this new design lasts longer. This is my 4th keurig and I have had to replace all of them within 2 years. Cleaning and overall care was done regularly.