Since November, I have had FOUR (4) of the Multistreams, and each one just goes off never to be turned on again. That means, I have gone through a machine a month. The coffee is the best I have ever tasted, and that is why I kept trying, but as of today, stick a fork in me because I am done.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 3, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Have you spoken to our Customer Care team about this? Our number is 866-901-2739 and we are here to help!
This was a replacement for a coffee maker that was purchased for Christmas. I called and talked to a rep named James. He was extremely helpful and resolved the issue quickly and with a professional demeaner. Could not be more pleased. Thank you.
This was a replacement the Kerig sent because our old one had an issue. Its awesome to get a cup of coffee so fast. Kerig customer service is very professional and convenient
This was a replacement.That saying I still have the water container from the preivous.one. I noticed a crack in the older one. Now I notice my NEW one is staring to crack from the top down.I put superglue on it to prevent further cracking. I do not remove it but just add Zero 1 water into it for the best taste.Am wondering how long it will last.