Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Ron410
Verified Purchase:Yes
I like the easy way to refill water and different selections for the amount of hot water dispensed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Diana41
Verified Purchase:Yes
Great product love everything about it great coffee taste
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: reddbone
Verified Purchase:Yes
purchased in 2020, after a while would not close. Contacted company and waited for replacement, received Another one so far good
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gigi Walk
Verified Purchase:Yes
I really like the coffee it makes I did not know it shuts off after every cup which gives a warm cup of coffee not HOT I don’t know why it’s made this way the coffee taste fantastic but just never gets hot
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
None
on March 1, 2021
Posted by: Goober43
A piece of junk... Went back to using the Elite model... Don't waste your money on this
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 15, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Not worth your money
on March 1, 2021
Posted by: Alesha
My boyfriend got me this for Christmas and I hate it. He got it for me for the size (which is great!), we don’t have counter space in our apartment and it is not worth saving on the space. Half the pods I use will either come out weak and watery, or full of coffee grounds. I have tried many different brands of pods and found that only one brand works (but comes out burnt tasting). ONE BRAND. I also tried using my own reusable pod and the coffee is the worst watery cup of coffee ever. The strong button doesn’t do anything. It was such a disappointment considering I love keurig machines and coffee normally. I don’t know what happened with this one but don’t bother spending your money.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 15, 2021
This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: krcoffeedrinker
Verified Purchase:Yes
The K-Supreme has an improved water reservoir without all those odd angles, which makes it much easier to clean. However the main unit leaks coffee grounds into your cup and I haven't been able to correct that. Also, the unit I now have is a replacement for the unit I originally purchased. The original unit had a DEGLAZE light that would not go out after the deglaze was completed, so Keurig elected to send me a new one. I don't know what's going to happen when the new unit's deglaze light comes on, and I perform the deglaze. Will the light stay on like the first one, or will it go out? There is no option for manually turning off the deglaze light. I'm just glad that I still have my 3-year-old Keurig to go back to, if the K-Supreme doesn't work out.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 9, 2021
Thank you for your review. We're glad to hear we were able to help and are confident our team will be able to address your concerns should you need assistance in the future. Please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: RayZZ
Verified Purchase:Yes
This was a replacement for my original which stopped working after approx 4-5 months. The descaling light came on, we went thru the process according to directions to descale, stopped working after that process was complete. Hopefully this one works better!
Written by a customer while visiting keurig.com