Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: IbJules
Verified Purchase:Yes
Ordered and it was defective, received 2nd one it was defective, received another one and it was ok but by now I’m just done with it.. sending it back
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Micram24
Verified Purchase:Yes
I purchased the Keurig in April of 2023 for my Mom. The machine went out in September of 2023. I called Keurig and initially the replacement process seemed easy. However Keurig is very specific on how they want their pictures submitted and denied my claim. It took several follow up calls and several submissions before they approved the replacement. TERRIBLE replacement process and very frustrating experience. Ultimately the machine was replaced.
Written by a customer while visiting keurig.com
Posted by: Indiana customer
Verified Purchase:Yes
We bought our Keurig-k-supreme Single serve coffee maker almost 1 yr.ago and we loved it. The pump went out on it. Customer service was great. They made the process of replacing it easy. They sent us a replacement and it arrived a few days later.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Good coffee machine, but even better warranty!
on November 10, 2023
Posted by: MikeG247
Verified Purchase:Yes
We bought this machine about a year ago and it stopped working after doing a descaling. I contacted Keurig about the issue and they immediately send us a replacement. We got it in about 2 days. Awesome customer service!
Written by a customer while visiting keurig.com
Posted by: AGraz
Verified Purchase:Yes
I have purchased several coffee makers throughout the past ten years. This one is my favorite. I did have a problem with the first K-Supreme Single Serve Coffee Maker but they replaced it with a new one. Customer Service is fantastic.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MissGaea
Verified Purchase:Yes
So I love having a K machine. However, this little machine has been a problem. I am on my third and final one like it. It stops working after descaling it. It has happened to two of them so far. After the second one I bought a bigger machine. It's still very new and haven't descaled it yet. Keurig did replace the last K-Supreme Single Serve that died after descaling. But, I have had enough. The new one is still in the box. It'll end up going to one of my kids when they move out.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: whydo u need this
Verified Purchase:Yes
On 2nd replacement so fingers are crossed...the original had major malfunction so I sent it in, and it was replaced. That one, same deal, just stopped functioning due to electrical problem, so they didin't want to see it, and sent me a new one. If this one keeps working, we'll see. That's the reason for only 3 stars.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Uncle ja
Verified Purchase:Yes
This keurig is easy to use and out comes a great coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com