Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
Second one
on March 6, 2021
Posted by: StaciaG
I love my keurig. But I am currently on my second one. I exchanged the first one because it just stopped turning on one day. Now the exchanges item won’t turn on, it hasn’t even been a month since I did the exchange.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 16, 2021
This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
The brewer has been so easy and fast for me to prepare coffee for my elderly Mother and myself. She wants coffee right away when she gets up in the morning and I never know when that will be. She has her fresh hot coffee in about a minute.
We have owned Kueriig's for many, many years. While we had a problem with the previous unt, it was solved in no time. The best feature of this coffee maker is that it doesn't remain on after the cup is brewed. BRAVO!!
I got this about 2 weeks ago now and am absolutely thrilled with my purchase. I was apprehensive about spending this much on a coffee maker but I'm glad I did. 5/5 Stars.
* Keurig replaced the coffee maker I purchased 3 weeks earlier because it would no longer turn on.
When using the replacement coffee maker, the Keurig brand resuable pods, water leaks from the bottom of the pod making a mess.
I like the concept of this coffee maker with the water reservoir but I am not happy with the mess that occurs when using the Keurig brand resuable pod.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 16, 2021
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!