the 1st warranty replacement was defective as my original purchase. The descale light came on and continued to flash from the first cup of coffee brewed.
I had to have a replacement already because it would not turn on. And just stopped working after a month. I am happy with the new replacement except that the coffee spits out everywhere when brewing and you have to use a talk and wide mug.
I bought this a few months ago and I'm so happy that I did because it's the best machine I've ever had... It's the easiest to use and that's what I've needed.
I love my new Keurig multi stream coffee maker. Our first one broke, however Keurig stands behind their products and replaced it. Thank you keurig! I feel they are a great product since my first one still works after 9 years but it is a single serve so we upgraded!
After a couple of months using the Keurig coffee maker, the DESCALE light flashed and I descaled the coffeemaker as instructed on the descale bottle. After I completed the process, the descale light kept flashing. It didn't go away the next day. So, I unplugged the unit and waited 30 minutes before plugging it back in. No use. I waited another couple of days to see if the flashing would vanish. No luck. I called Keurig support and they had me try somethings to no avail. Without hesitation, the support person said they were sending me a new unit. I not have it and once again, enjoying my cup of brew. We'll see what happens when it's time to descale. Wish me luck.