I purchased this about a month ago as an upgrade for my last keurig, which I had for 7 years. That one was an add water as you want coffee model, and I had constant issues with it, including brewing cold and simply not brewing (this happened at least once a week since I purchased it). So far, I am happy with the quality of the machine, options for brewing, and taste of my coffee. Well worth the purchase!
My first K-Supreme Single Serve I had ordered was defective and I called Keurig right away they were very helpful and sent me a replacement right away without any problem at all. So far the new has been working fine, it was nice to have the problem solved without a lot of hassle.
My first purchase didn’t last too long. But with your great service you replaced it. I really like this machine. Makes great coffee. Very quiet. The five holes do make a difference.