Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: SPCV
Verified Purchase:Yes
I bought this and from the getgo it didn’t brew 12 ounces, in stead it brewed 10 ounces. I contacted Keurig and after a lengthy time of “trouble shooting” it was determined that the brewer was faulty. They’re sending me a new one. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jeannie123
Verified Purchase:Yes
We purchased this model for our office and unfortunately it stopped working after a couple months. I reached out to Keurig and they replaced it for free. The new machine arrived the next week and it's working perfectly.
Thank you so much!!
Thank you so much!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dmitch
Verified Purchase:Yes
Very satisfied with customer service when my k supreme stopped working. They sent a replacement in just a few days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Babysistah
Verified Purchase:Yes
I received this keurig as a promotional gifts through my place of employment. And when I opened the box it was broken. I called keurig. Let them know how I got the coffee Maker. And with no questions they sent me another one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
First coffee maker lasted less than two years.
on October 2, 2023
Posted by: Cubbytrek
Verified Purchase:Yes
This was a warranty replacement for a unit that wasn’t even two years old. I believe they honored the warranty even though it expired because of all the ancillary purchases we make.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Lizzy B
Verified Purchase:Yes
Product was great until it broke because of descaling issue. Keurig replaced it without any problems.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lynngerg
Verified Purchase:Yes
I had to have my old one replaced after 9 months. Keurig sent me a replacement and the new one works great! Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Thank you Keurig
Verified Purchase:Yes
I am so pleased with the customer service from Keurig!! I contacted them when my coffee maker stopped working . They helped me trouble shoot the machine over the phone and determined that it needed to be replaced. I had a new machine at my door within three days. Amazing! Thank you for standing behind your products Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com