After 59 days of use coffee maker stopped working. I called where purchased who transferred me to Keurig Customer Service. After asking few questions to insure that unit was not working information was taken regarding mailing address. Within a week new unit was shipped and very happy with excellent service.
They stand by there product and make good on warranty also want to thank representative who assist me with my problem very helpful and patient her name was Brenda
First one didn’t work right out of the box, returned it and got another and worked about 2 months. Won’t even power on now.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 24, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
We love our Keurig Coffee maker and we really sad when it just stopped working after only 6 month. So I contacted customer support and without any problems we received a new coffee maker within 4 days. We don't know what "killed" our original coffee maker but we are glad to have a new one brewing for us.