Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: MitchEye
Verified Purchase:Yes
So far we love it. The thing we like the most is it really saves space in our tiny kitchen. I haven't tried the iced coffee feature yet but am eager to do so.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wallyworld
Verified Purchase:Yes
after replacing our initial unit, the new unit works properly. All ok but coffee could be hotter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Suz777
Verified Purchase:Yes
My husband bought me this on Valentines Day and it was the best present. Within 2 weeks we had a problem and it wasn’t working. We called the service hotline at 7:30 am and was greeted promptly. We walked through a bit of troubleshooting but nothing worked. Keurig sent a replacement and we are happy again. The service we received was impressive. I love my Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Patty8852
Verified Purchase:Yes
We love our Keurig. So convenient and easy and we can just have a cup instead of making a pot.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Aaron 60103
Verified Purchase:Yes
I like the unit and features, but we are now on our third unit, second replacement. The last two died only a few weeks into once daily use. We have not reached the same point with what we call #3, but we expect it to fail too. Clearly a design flaw. Very frustrating because the last keurig we owned lasted years.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Suzyque99
Verified Purchase:Yes
Thank you for replacing the kitchen supreme when the descale light wouldn't go out. The replacement was handled in a professional and timely manner.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Died at 3 months
on March 20, 2021
Posted by: Denma2
After having it for 3 months and having my daily 10 oz coffee every morning it needed to be descaled at that point it needs to run for 30 min with the solution it died the power went out. My older model 8 years and still running at the in laws this one is junk
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 24, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Written by a customer while visiting keurig.com
Posted by: Gardenbug22
Verified Purchase:Yes
I purchased my first K-supreme single serve coffee maker and loved it, after 3 months of owner ship it completely died.There was no fix or work around to bring it back. I contacted Kuerig to see if they would replace it.Alas the first person I spoke to took the serial # and told me I would be recieving a email and I would be requested to provide a picture of the serial # ( why? ) and by the end of the week I would have the replacement.I did that and recieved a bevy of email messages... the only thing they did not ask for is my first born. I finally got tired of the game, it went on for quite a while and sent them back a message I was DONE, if they didn't want to replace it to be honest about it. Within 24 hours I recieved a message that my replacement coffee maker was on the way. I have had the replacement coffee maker for about a month now and it is performing well.. I love the larger water reservior, the strong coffee feature, the smaller foot print, as well as the convience. I hope that the machine holds up..as when it is working it is great..the replacement experience has left me a little jaded.
Written by a customer while visiting keurig.com