Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: BrendaAlb
Verified Purchase:Yes
Was awesome to get my keurig that quit working replaced so easily and so quickly. I have been trying to register the new one but the site won’t let me is my only issue. My brewers seem to last just about a year so am happy to get a replacement
Written by a customer while visiting keurig.com
Posted by: Honker1969
Verified Purchase:Yes
From my choice, in how strong I like my coffee, to the large water reservoir. I love the Keurig supreme. I prefer using my Keurig to any other method of making coffee. It’s easy and convenient.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: me28
Verified Purchase:Yes
When my coffee pot stopped working and I called customer service they were ok in replacing my old pot with a new one. It was six months past the warrantte but when I sent them the old one they tested it and replaced it . Thanks again for good customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nancy53
Verified Purchase:Yes
It makes great coffee, it's the design of the coffee maker that is questionable. The handle does not stay flush when brewing. It doesn't seem to affect the brewing of the coffee, but it is disconcerting having it engage the pod and then pop back up leaving a 1/4" gap. When there is no pod, the handle is flush. I only use Keurig coffee pods.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 18, 2023
Thank you for your feedback Nancy. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Posted by: Huggo
Verified Purchase:Yes
Very happy w it and your service! Thanks so much!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mike tee
Verified Purchase:Yes
the replacement process was easy (must have receipt)
all thou was not able to find out why after de-scaling unit would not turn on again Descaled as per instructions and turned unit off and it would not power up again .
i am a little scared to descale the new one when it is time to
all thou was not able to find out why after de-scaling unit would not turn on again Descaled as per instructions and turned unit off and it would not power up again .
i am a little scared to descale the new one when it is time to
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jsant
Verified Purchase:Yes
This is the fourth replacement. Unit works a few months the goes haywire.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Toni T
Verified Purchase:Yes
Love the K Supreme, contacted Keurig .... Had just did a descaling and it quit. Sent the machine and they sent a new machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com