Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Nornie
Verified Purchase:Yes
The one I bought had a short in the system. It was replaced by the company. The pink pods I bought to use are not compatible. The store then sold me the pod w/the filters. The coffee is luke warm & tastes like dishwater.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Joycee
Verified Purchase:Yes
I am so happy I have this. Coffee is perfect every time. Can have a variety of different coffee pods!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
not all I expected
on March 26, 2021
Posted by: JoAnn Rita
The "add water" light always blinks even when the reservoir is fill, it's sloppy while mug us filling, and it makes my lights flicker. I prefer my old model.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 30, 2021
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: billyleeraybob
Verified Purchase:Yes
after descaling the Keurig the temperature never got really hot, than after about 3 days it lost all power. called Keurig and they sent me a replacement right away. good business practice
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Noochy215
Verified Purchase:Yes
The Brewer with the multi-stream works great! Everything is better. The problem is that it breaks down once the descale light comes on. 2 machines in a row and it broke down the same way. We use filtered water from the fridge too. Each time the descale light came on in less than 2.5 months.
Customer service was phenomenal. They helped each time. I just want a keurig that will last. We are huge coffee drinkers and the machine failures have been a huge inconvenience.
Customer service was phenomenal. They helped each time. I just want a keurig that will last. We are huge coffee drinkers and the machine failures have been a huge inconvenience.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Loved the brewer and glad it could be replaced
on March 26, 2021
Posted by: Nana1951
Verified Purchase:Yes
It was gift from grandkids
Navigation of return process was a little challenging but beneficial
Navigation of return process was a little challenging but beneficial
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Meliss no
Verified Purchase:Yes
Thank you for such a timely response. Everything is great. I highly recommend printing out the full users guide found online. It is very helpful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: stevedub
Verified Purchase:Yes
I bought this K Supreme because of the handle on the reservoir. It is all that I had hoped. I also like that it turns off automatically. It is a great coffee maker.
Written by a customer while visiting keurig.com