Warranty replacement of K-Supreme single serve cok
on March 29, 2021
Posted by: chas81
Verified Purchase:Yes
My daughters gave me a K-Supreme for my birthday. Three and a half months later it gave up the ghost. Contacted Kuerig support and they walked me thru several test that failed so they advised me that they would send a replacement. Two weeks later I received my new coffee maker. Pleased that they stand behind their product.
Good customer service. I like my old keurig better than the new one that I had to replace the coffee isn't as hot in the new one Disappointed it's not as good especially when I put creamer in my coffee and it's barely warm
I always thought there should be more water input holes in cup so when I saw new design I had to purchase. I am on the fence on improved flavor but am very happy with new reservoir design. So much easier to carry, fill, and place on Keurig. It does hold sightly less water then other style. The way the Keurig works is different than other models as it instant heats water at time of brewing. So this, along with way water is pushed through makes process slightly slower (and quieter) Deal breaker? No. Just not what I am used to with previous years of Keurig use.
I have always used and loved the Keurig K Classic system. I purchased this new system and 2 machines broke within a couple of months. This machine is very inferior to the other products. I do not recommend this machine.
This replaced the bigger on we bought in 2014. I think we got our money’s worth out of it. We decided we didn’t need a pot that told us the time and all the other stuff. Very happy so far.