I bought the Supreme 4 months ago. I love how slim it is and cup size options. It doesn't seem to pour the correct amount of coffee. But I do love the coffee. Now I can't get the Descale light to turn off. I have descaled twice with Keurig descale, and used the vinegar method. I tried pressing the 8oz and 10oz buttons at the same time and the light is still blinking. I have owned many Keurigs and never had these problems.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 6, 2021
Thanks for your review. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? STEP 1: Prepare the Brewer. Pour the entire bottle of Keurig® Descale Solution into an empty water reservoir. Then, fill the empty bottle with water and pour into the water reservoir. Do not insert a K-Cup® pod. Place a large mug on the drip tray. STEP 2: Descale the Brewer. To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the ADD WATER light illuminates. STEP 3: Fresh Water Rinse. Empty the water reservoir and refill to the MAX fill line with fresh water. When flashing, press the brew button to start the rinsing process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the DESCALE notification turns off. The brewer has now exited Descale Mode and will be ready for use!
I purchased the first one 3 months ago for our casita. When guests were arriving last month I set it up and it didn't work. Keurig replaced it immediately.
K-Supreme is Fine...I see Keurig dropped the price
on April 2, 2021
Posted by: tpmillerusa
Our old Keurig 2.0 finally broke the water outlet pin. I was able to find parts to rehab it... but not easily... meantime, we needed a brewer.. we bought a K-Supreme... waay less counter space. Quiet as anything. No timer to heat up automatically, but the brewer works quickly... and we love it... we've been long time Keurig Auto-ship Green Mountain customers. NOW I see the brewer for 1/2 price with a coffee subscription. Which we already have. The only downside is we bought the brewer at an actual store... not like we could wait for shipping.. as I waited to find parts and get THEM shipped for the old 2.0... so we miss the 1/2 price deal... but we have TWO coffee makers now... though we're stuck with thinking what we're actually gonna do with the 2.0 since it's a hassle to empty and store, not like we can use it intermittently... we live and learn... and drink coffee...
I had my Keurig for 3 months and it stopped working. I called 2 times. The 1st time was a miscommunication but the 2nd time they sent a new one out within 48 hours! Thanks Keurig!
The machine should come with container to use ground coffee instead of always buying pods (which are expensive). I eventually did find said container which in it self was not cheap & confusing at first.