Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Lida
Verified Purchase:Yes
Got another for exchange. Thanks. Hope this is better
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jan01
Verified Purchase:Yes
I had a problem with a ksupreme coffee maker they sent me another one, no questions asked. Recieved it fast and they sent UPS to pick up the old one. Love the new coffee maker. Makes awesome coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TexasT
Verified Purchase:Yes
The team was very professional and attentive. Replaced with no issues.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lily C
Verified Purchase:Yes
I had a different machine prior to this one that used the Keurig coffee cups. It was not a Keurig though. I had to replace it, and that’s when I bought this one. It came with a good deal and a coffee subscription. I love that it gets the water hot immediately and starts brewing when you choose your settings. My last machine made me wait a while before it began to brew, and I found myself constantly annoyed by that. The water reservoir is large enough that you don’t have to constantly be refilling it. I also like that the settings are really easy to operate. The brightly lit buttons are helpful. I especially like the “strong” and “12 oz” option. I’m the only one that drinks coffee at home, and it meets all of my needs. The one thing I found funny is when you insert the coffee cup, and close the lid, it feels like the machine does not fully seal closed, but it still works great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sharijim
Verified Purchase:Yes
I bought this Keurig back in December..for what ever reason it just quit brewing. I called Keurig and they immediately replaced it. No problem. I will continue to buy Keurig products. I was amazed at the excellent customer..
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
concerned
on April 3, 2021
Posted by: sk2213
has anyone else had problems with there's i had my first one and it quit working when i put in the k-cup it acts like its going to brew and only gives about a a quarter cup and shuts off i then put in second k-cup and it works ? i took it back and got a second one after 3 weeks its doing the same thing ?? should i try a 3rd our is this a problem they have ? i really do like it the coffee is perfect and its quick ....
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 6, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: BetB
Verified Purchase:Yes
When the the descaling light came on I did as instructed and descaled. When the light didn't go off I repeated the descaling process. It still didn't go off, I called Keurig,DIDN'T have to wait on hold all day. Someone answer very quickly and I was able to understand and have a conversation with him. After explaining what happened and what I had already did, the representative had me try a few things, which again did NOT take all day and then he decided that there was something defective. The machine still made good coffee it was just that the descaling light continued to blink. I was sent a new machine in a few days. Great Warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: No nickname sorry
Verified Purchase:Yes
Everyone involved in helping me get a replacement was very good. Only issue was the process involving sending pix via email. Plus not finding a solution to coffee splashing while it is pouring into the cup.
Written by a customer while visiting keurig.com