I bought the k supreme a few months ago and then the descale button came on. After rescaling the button stayed on and finally the coffeemaker stopped brewing then completely turned off. I called Keurig and spoke to a very nice person who took my info sent instructions by email and after verifying my purchase , they sent me a new replacement. So far, so good. Excellent customer service. Great coffee, great company!
This was a replacement for one I purchased in Nov/Dec 2029. I’m hoping this one last longer than the last one or I’ll have to go with a different style. It didn’t make a full cup of coffee after about a month or two. It never made a bigger than 8 oz cup and sometimes less than 6 oz. Very disappointed but I’ll wait to see how the replacement works out. I’ve purchased about 6 Keurig and all of them failed after a year or two.
Feels like it’s about to break and coffee not very
on April 4, 2021
Posted by: Troy Be
Verified Purchase:Yes
Pretty flimsy feels like it’s about to break every time I close the lid. Coffee is not very hot. Switched from Starbucks Verissmo because they stopped making pods. Thought Keurig would be good replacement but not.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 5, 2021
We appreciate your feedback, Troy. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.