Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: JackJ
Verified Purchase:Yes
My 6 month old K-Supreme quit working and the company had a replacement on the way to me the next day. Great service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
descale
on April 7, 2021
Posted by: jericat
I have had this for 3 mos. I have descaled it twice and the light will not go off....
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 8, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Burned out while descaling
on April 7, 2021
Posted by: Jim 2021
Purchased for wife at Christmas. Worked great until the descale light came on. Followed directions to descale. Was just about finished when the machine began to smoke. Unplugged immediately, but now it won’t work. Tried in multiple outlets, but nothing.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Andrew E
Verified Purchase:Yes
I bought back in December 2020. Small malfunction after 2 months use stopped working. Called Keurig explained problem went through a few possible remedies. Still no luck. They asked for serial number and proof of purchase..then bam here's your new K- Supreme! No cost, no heartache. Received and working perfectly! Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kds1
Verified Purchase:Yes
Warranty replacement worked for two weeks and had the same failure as the original
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: LL in CO
Verified Purchase:Yes
Our old Keurig lasted several years before it died. After doing a little research, I chose this one and I'm glad I did. We like the size and features - and like the old one, it makes a great cup of coffee... quick (actually faster than the old one)!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Break Very Easily
on April 6, 2021
Posted by: mahayla22
I have only had my Keurig K-Supreme for a couple months and it already broke. I had not used it in a week, went to run a rinse brew before I made myself a cup of coffee and it "ran" dispensed no water and then shut off with a burning smell. Now it will not power back on. Terrible manufacturing in opinion if you can't go a short period of time betweeen uses. I also descaled it about a week before I didn't use it for a week. I'm very disappointed as I had wanted a Keurig for a long time when I bought it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: ShayLyn
Verified Purchase:Yes
I purchased this because our coffee maker was old. The coffee was more flavorful, i didnt know what we are missing. It takes up less space on counter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com