Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Cven33
Verified Purchase:Yes
I was helped replace my melted keurig. Customer service has always been super helpful with my problems. I’ve talked to them several times to help me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Getty up time
Verified Purchase:Yes
This one works like a charm & hope this one lasts.I love ❤️ my morning coffee!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Buckwheat
Verified Purchase:Yes
This was a replacement under warranty. My other one would not descale.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Walt90
Verified Purchase:Yes
Your service was quick and caring. The only thing I would say is they need an easier way to descale. Water here is very hard. Thanks again for your service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Southpoint833
Verified Purchase:Yes
I have found that the coffee is not as hot as my previous Keurig machines. That is disappointing.
Response from keurig.comBy Keurig, Consumer Care, August 9, 2023
Thank you for sharing your review and feedback. The K-Supreme coffee maker has a preset brew temperature to optimize taste; and, a beverage of 6, 8, 10, or 12 oz will dispense at an average in cup temperature of 170F. If you feel that your K-Supreme coffee maker is not brewing correctly, please reach out to our Consumer Care team at 866-901-2739. We will be happy to help!
Written by a customer while visiting keurig.com
Posted by: Yukon102
Verified Purchase:Yes
Keurig Customer service is awesome. Product dependability needs to be improved
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sassy J
Verified Purchase:Yes
The replacement process was fairly easy once I figured out what pictures were needed. The new keurig arrived very quickly and is working perfectly. Thank you for all the help!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: EvelynH
Verified Purchase:Yes
I like a good dark roast coffee and this is the best machine I've found. The "multi-stream" makes for excellent coffee. This is my second one of this style, the other one quit on me. Other Keurig machines I tried since then didn't compare to the good cup of coffee this one makes. I see some of the functions, like programming it to fit the taste of 3 different coffee drinkers is gone, so maybe that helped to resolve the problem it had of not lasting long (mine was just under 2 years old when it died). The good cup of coffee I get with this one made it worth trying it again. Hopefully I'll be able to change my rating to a 5!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 10, 2023
Thank you very much for your kind words and for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com