First one didn't work well from the very beginning. Didn't quite close all the way. Weak coffee, grounds in it all the time. Constant clean brewer light. Keurig sent replacement and this works great. So far, no grounds, can select strong brew and it closes neatly. No gap.
We bought the product a month ago and it wasn’t working properly the buttons were sticking and wouldn’t brew the size cup that we wanted. We called customer service and they couldn’t have been nicer and replacing our Unit and sending us a brand new one. We couldn’t be happier with your customer service at your product!
I purchased my single serve Keurig 3 months ago and then suddenly it quit working. I didn’t register the machine when it was purchased and threw the box away. After calling and talking to to the rep they were able to trace from the serial number and replaced my keurig right away. Excellent customer service!!
This is so different then my prior Keurig brewer and even a Cusinart version. This system is just so different in brewing through pods. I can now wake up and taste the coffee
Keurig customer service was an unexpected pleasant experience. I read reviews before purchasing my Keurig that were not flattering. My experience was the opposite. 5 stars!