Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
2nd (replacement) now has same problems as 1st.
on April 18, 2021
Posted by: RickKimbrell
Original machine last a few months and then it would make less and less coffee each time. Finally down to just 4 cups instead of 12. Reset machine, descaled it multiple times, no luck. Contacted customer service, they had me go thru some various exercises...no luck. They replaced he machine in June 2020. Here we are in April 2021, less than a year later and now instead of 12 cups, we get 6. Gone thru same exercises, reset, descale multiple times...no luck. Guess it is time to contact customer service but this is ridiculous. Very very disappointed in this brewer. When it works, it makes great coffee. But, it is a waste of coffee in this machine.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 20, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: Jackie7549
Verified Purchase:Yes
Keurig replaced my brewer after the light would not go off after descaling and the product was still under warranty. This model seems more complicated than prior Keurig brewers I've owned so it is important to follow directions precisely.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tenicoli
Verified Purchase:Yes
I got this as a warrant replacement. It is working great
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dr G
Verified Purchase:Yes
i received my keurig as a gift for christmas and unfortunately it broke 3 months later. I contacted the company and a replacent was sent to me with no Hassle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kenny D
Verified Purchase:Yes
My wife loves this small compact coffee maker. So glad it was hassle free to get a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sylvie43
Verified Purchase:Yes
Love it and it is so easy to operate. Looks stylish, easy to use and love the differant flavors to try..
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: annie2
Verified Purchase:Yes
It was awful, when my 3 month old, brewer stopped working.... Keurig is a great company to work with!!! Replacement was done without a big hassle....
Hopefully this model will last me as many years as I had with my older Keurig model....
Hopefully this model will last me as many years as I had with my older Keurig model....
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shilo
Verified Purchase:Yes
Just okay coffee maker have the Starbucks Dark Roast flavor of this grind isn’t coming through as it should
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com