Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Sewickley Mark
Verified Purchase:Yes
I had a problem with the first one that I bought after two months use but the customer service people replaced it with no problems.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nan422
Verified Purchase:Yes
I bought this Keurig back in December and have used and loved it every sense. I had a problem with it and I call Keurig, they walked me thru different scenarios but nothing worked. Since it was still under warranty, they immediately sent me a replacement. I received the replacement in 3 days, amazing service! Folks remember to fill out the warranty info online, your best defense if something should go wrong within the 1st year.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Forgotonia
Verified Purchase:Yes
We purchased the K-Supreme because we saw a great deal. We had an older Keurig that was till working but figured we just couldn't pass up the deal. We received our K-Supreme and loved it. The coffee actually is better than the old models. Sometime later, we noticed it was dripping from 2 to 5 places instead of the 1. The 1 stream in the middle would be coffee and the other 2 to 5 would be water. So we found instructions for descaling this model. Completed the process twice and it still had issues. My wife took a video assuming they would want to see what we were talking about. We called them and within ten minutes, they asked us to check a couple things and were getting our shipping information to send us a replacement. That replacement arrived in about 4 days and we were back to normal. We had to contact them again to get the shipping information to send the old one back but that wasn't really an issue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: WhetZ
Verified Purchase:Yes
I purchased this brewer back in November to replace my old dinosaur Keurig which I had close to 10 years. Unfortunately my brewer stopped working 5 months later. Upon calling the manufacturer, they told me that they would replace it free of charge upon receipt of a photo of the serial number. Fair enough, 2 weeks later my replacement unit arrived. So glad to deal with a company with such great customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bun Bun
Verified Purchase:Yes
I received my Keurig as a Christmas gift. I had it for three months and it just went dead. I loved the pot when it worked. Customer care took care of me for a replacement but I do not trust this pot will last any longer if they haven't corrected their problem. If this pot dies I will certainly be calling them again.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: MMBL
Verified Purchase:Yes
I bought this about 3 weeks to a month ago. I am using it everyday. The coffee has so much more flavor with this new technology! I love the handle on the fill tank it is very easy to fill from my water cooler.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GDemm
Verified Purchase:Yes
This is my third Keurig. The first one I had for 8 years but decided to trade up to this new model. My second Keurig was the same exact model as this one but became defective after 2 months of normal use. Since it was under warranty, I called and Keurig replaced it with my current model.
While I was waiting for the replacement to arrive, I pulled out my old coffee brewer that need a filter and included a glass pot. Wow, I don't miss that at all!
Having and using a Keurig is so easy and would recommend it to all!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Move over dunkin
Verified Purchase:Yes
I have been a kuerig owner from its conception! But this One with it's cup size selection,it's 5 prong pod puncture and its strong option I'm so happy with my new kuerig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com